Guidance and counselling in Hämeenlinna
Immigration Info of the City of Hämeenlinna
The Immigration Info guides and advises on how the Finnish authorities work and how integration is supported in Hämeenlinna. Immigration Info will help you, among other things, with filling in Finnish forms when you communicate with the authorities.
Immigration Info will serve you in Finnish, Dari, English, Kurdish-Sorani, Persian, Russian, Estonian, Polish and in Arabic.
Immigration Info is not a representative of the immigration authorities. If you want to ask about residence permits, visas, travel documents or Finnish citizenship, contact the immigration authorities (see the end of this page for contact information).
Refugee Reception of the City of Hämeenlinna
If you are a quota refugee or have arrived in Finland as an asylum-seeker, have been granted a residence permit and have been on the Finnish civil registry for less than three years, you can contact the Refugee Reception of the City of Hämeenlinna. Refugee Reception will assist you when you visit offices, for example, such as the local register office, Kela, the police or public employment and business services (TE services).
Refugee Reception will serve you in Finnish, Arabic, Dari, English or Somali.
Service points of the City of Hämeenlinna
At service points, you can take care of matters related to municipal services, pick up forms and obtain information on services and decision-making. Service points are situated in different parts of Hämeenlinna. You can also leave your applications and documents addressed to the City of Hämeenlinna at the Kastelli Service Point.
Ohjaamo is a service point for young people. If offers services for people aged under 30.
Ohjaamo aims to help young people access different services and find their future direction. You can also visit Ohjaamo just to view brochures, print documents or talk to the staff without an appointment. Young people’s parents and other close relatives can also contact Ohjaamo. Ohjaamo’s services are free of charge. Ohjaamo also works together with educational institutions, organisations and companies in the Hämeenlinna area.
Settlement Association of Häme
The on-duty service of the Settlement Association of Häme provides guidance and counselling on various everyday matters, such as filling in forms, paying bills or applying for a job or study place. The service is available at Hämeenlinnan Kumppanuustalo, address Kirjastokatu 1.
TyöPolku service of the Settlement Association of Häme provides support for entering working life through work experiments, job coaching and training searches. Among others, TyöPolku helps you find work experiment places and jobs and prepares you for jobseeking. The services of TyöPolku are specifically aimed at immigrant customers of the Employment and Economic Development Office.
The police are responsible for handling issues related to passports, identity cards and other licenses.